Had to get a windshield replaced on my new car, that was on backorder with the factory. Justin on the glass team, contacted me and reassured me that they were gonna do their best to shrink down the time and give me a realistic timeline. Within 2 weeks time the glass was here, with updates along the way to keep me informed. He told me to just bring it in, no appointment schedule or any hassle, pushed it into his schedule and got it done for me within 3 hours of drop off. Professional service and friendly staff to help get it done.